For the purposes of these Terms and Conditions, the following terms shall have the meanings ascribed to them below :

Local 925

Refers to the online retail store operated under the name Local 925, including its website, services, and all associated products.

User

Any individual or entity that visits the Local 925 website or places an order for products offered on the site.

Product

Any item available for purchase on the Local 925 website, including but not limited to goods, merchandise, and digital products.

Order

The request made by a User to purchase one or more Products from Local 925 through our website.

Website

The online platform operated by Local 925, accessible at [insert website URL], where Users can browse and purchase Products.

Terms

Refers to these Terms and Conditions, which outline the rules and guidelines governing the use of the Local 925 website and the purchase of Products.

Privacy Policy

Refers to the document that details how Local 925 collects, uses, and protects User information, which is separate from these Terms and Conditions.

Payment Method

Refers to the various options available for Users to complete a transaction, including credit/debit cards, digital wallets, and other accepted payment services.

Shipping

The process by which Local 925 delivers Products to the address provided by the User during the checkout process.

Return Policy

The guidelines established by Local 925 regarding the conditions under which Products may be returned and the process for doing so.

Promotions

Any discounts, offers, or special deals provided by Local 925, which may be subject to specific terms and conditions.

User Account

A User’s personal profile created on the Local 925 website, which may include login information, order history, and preferences.

Customer Service

The support provided by Local 925 to assist Users with inquiries, issues, or feedback regarding their orders or the website.

Third-Party Services

Any external services or websites that may be linked to or integrated with Local 925, which may have their own terms and conditions.

Confirmation Email

The email sent by Local 925 to the User after an Order has been successfully placed, containing details of the Order, including Products purchased, order number, and estimated delivery.

User Content

Any information, feedback, reviews, or other material submitted by Users to Local 925 via the website, including comments on Products or service experiences.

Service Availability

Refers to the times and conditions under which the Local 925 website and services are accessible to Users.

Promotional Codes

Special codes issued by Local 925 that Users can apply to receive discounts or benefits on their Orders.

Third-Party Vendors

External companies or individuals that provide products or services on behalf of Local 925, which may include shipping companies or payment processors.

Terms of Sale

The specific conditions related to the purchase of Products from Local 925, which may include pricing, payment, and delivery terms.

Delivery Timeframe

The estimated period within which an Order is expected to be delivered to the User, as provided during the checkout process.

Subscription

Any recurring service offered by Local 925 that allows Users to receive Products on a scheduled basis, subject to specific terms.

Account Termination

The process by which Local 925 may deactivate or delete a user’s account due to violations of the Terms or other reasons outlined in these Terms and Conditions.

Force Majeure

Events or circumstances beyond Local 925’s control that may affect the fulfillment of Orders or availability of Products, including but not limited to natural disasters, strikes, or governmental actions.

At Local925, we value your privacy and are committed to protecting your personal information. This section outlines how we collect, use, and protect your data when you visit our website, make purchases, or interact with our services.

We collect both personal and non-personal information in various ways:

Personal Information

When you interact with our website, we may ask you to provide certain personally identifiable information, which may include, but is not limited to:

Full Name                                      Your first, middle and last name.

Email Address                               For order confirmations, account updates, and marketing communications.

Mailing Address                           For shipping products and billing purposes.

Phone Number                            To contact you regarding your order or for customer support.

Payment Information                  Credit card numbers and billing addresses, processed by our data processor.

Other Information

We also collect non-personal information automatically as you navigate through our site. This information helps us understand how our website is used and can include:

Device Information                      Type of device, operating system, and browser.

Usage Data                                    Information about your visits, including the pages you view, the time and date.

Tracking Data                               We use cookies to gather information about your browsing activities. 

Use of Information

The information we collect may be used for various purposes, including:

Order Processing                           To process and fulfill your orders, including sending you confirmation emails and shipping updates.

Customer Support                       To respond to your inquiries and provide assistance.

Marketing Communication     To send you promotional materials, newsletters, and other communications (with your consent).

Website Improvement                To analyse usage patterns and improve our website and services.

Legal Compliance                       To comply with applicable laws, regulations, or legal requests.

Disclosure of Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers                       We may share your information with third-party service providers who assist us in operating our                                                                 website, conducting our business, or servicing you (e.g., payment processors, shipping companies)                                                             under confidentiality agreements.

Legal Requirements                 We may disclose your information if required to do so by law or in response to valid requests by public                                                      authorities.

Data Security

 We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top. We encourage you to review this Privacy Policy periodically for any changes.

At Local925, we are committed to using your personal information responsibly and transparently. This section outlines how we utilize the information we collect from you, ensuring that your privacy is respected and protected.

How We Use Your Personal Information

We may use the personal information we collect from you for the following purposes:

Order Processing                            To process and fulfill your orders, including managing payment, shipping, and sending you order                                                                 confirmations and updates.

Account Management                  To create & manage your account, allowing you to access your order history & personal information.

Customer Support                         To respond to your inquiries, provide assistance, and improve our customer service.

Marketing Communications        To send you promotional materials, newsletters, and updates about our products and services, but                                                             only if you have opted in to receive such communications. You may unsubscribe from these                                                                         communications at any time.

Website Improvement                  To analyse usage trends, preferences, and customer feedback to enhance our website, products,                                                                 and overall user experience.

Legal Compliance                          To comply with applicable laws, regulations, and legal requests, and to protect our rights and                                                                      interests.

How We Use Non-Personal Information

We may use non-personal information for the following purposes:

Analytics                                        To analyse website traffic and user behaviour, helping us understand how visitors interact with our                                                             site and identify areas for improvement.

Marketing Analysis                       To improve our marketing efforts and assess the effectiveness of our advertising campaigns.

Product Development                   To develop new products and services based on aggregated data and insights gained from user                                                                  interactions.

Sharing of Information

We do not sell your personal information to third parties. However, we may share your information in the following situations:

Service Providers                          We may share your personal information with trusted third-party service providers who assist us in                                                            conducting our business, such as payment processors, shipping companies, and marketing partners.                                                          These parties are required to maintain the confidentiality of your information and use it solely for the                                                          purposes for which it was disclosed.

Legal Obligations                          We may disclose your information if required by law, in response to a subpoena or court order, or to                                                           protect our rights and the rights of others.

Your Choices and Rights

You have the right to access, update, or delete your personal information at any time. If you wish to exercise these rights or opt out of receiving marketing communications, please contact us using the information provided below.

Changes to This Policy

We may update our Use of Information policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we use your information.

At Local925, we prioritize your privacy and are committed to handling your personal information responsibly. This section describes the limited ways in which we may share your information with third parties, ensuring your data is only used in accordance with this policy and applicable laws.

Service Providers

We may share your information with trusted third-party service providers who help us operate our business and provide our services. These providers assist us with essential functions, such as:

Payment Processing                          To securely process your payments.

Order Fulfillment and Shipping        To prepare and deliver your orders.

Customer Support                              To provide you with support and manage inquiries.

Marketing and Advertising               To manage and execute marketing campaigns, analyse their effectiveness, and deliver targeted                                                                  advertisements.

These third-party service providers are required to maintain the confidentiality of your information and may only use it for the specific purpose for which it was disclosed.

Legal Compliance and Protection

We may disclose your information when required to comply with legal obligations, such as:

Regulatory Compliance                     To comply with applicable laws, regulations, legal processes, or enforceable governmental                                                                           requests.

Protecting Rights and Safety            To protect the rights, property, and safety of Local925, our customers, or the public, as permitted                                                                by law. This may include sharing information to prevent fraud, address security threats, or                                                                            enforce our terms of service.

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or a portion of our business assets, your information may be transferred to the acquiring entity. If such a transfer occurs, we will ensure that your information remains protected, and that the acquiring entity honours this privacy policy.

Aggregated or De-Identified Information

We may share aggregated or de-identified information, which cannot reasonably be used to identify you. This data helps us analyse trends, improve our services, and conduct market research. For example, we may use de-identified data to understand how users interact with our website, which products are popular, or the effectiveness of our marketing campaigns.

Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Local925. We are not responsible for the privacy practices of these third-party sites, and we recommend reviewing their privacy policies before providing them with your information.

Your Privacy Choices

If you have questions about how we share your information or would like to limit the sharing of your information where possible, please contact us. We respect your preferences and will make reasonable efforts to accommodate your requests.

Changes to This Policy

We may update our policy; we encourage you to review it periodically to stay informed.

At Local925, safeguarding your personal information is one of our top priorities. We are committed to protecting your data against unauthorized access, disclosure, alteration, and destruction. This section outlines the security measures we have in place to help protect your information.

Security Measures

We employ a range of industry-standard security measures to protect your data, including:

Encryption                  Sensitive information, such as payment details, is encrypted using Secure Socket Layer (SSL) technology to                                               prevent unauthorized access during transmission.

Access Controls         Access to your personal information is restricted to authorized employees, contractors, and third-party service                                         providers who need it to perform essential functions. They are bound by strict confidentiality obligations and                                             may face disciplinary action or termination if they fail to meet these obligations.

Network Security       We use firewalls and monitoring to help prevent unauthorized access to our systems and protect against cyber                                       threats.

Data Minimization     We only collect the minimum amount of personal data necessary to fulfill the purposes described in our                                                     privacy policy and retain data only as long as necessary.

Payment Security

 We partner with trusted third-party payment processors to handle payment transactions securely. These providers are compliant with the Payment Card Industry Data Security Standards (PCI-DSS), which ensure the secure processing, transmission, and storage of payment information.

User Responsibility

While we take every reasonable precaution to protect your data, it is also essential for you to protect your account and personal information by:

Passwords                       Use a strong, unique password for your account with Local925 and update it regularly.

Avoiding Public Wi-Fi    Avoid accessing your Local925 account or making purchases on unsecured, public Wi-Fi networks.

Reporting Activity          Notify us immediately if you notice any unauthorized activity on your account or have concerns about the                                                  security of your information.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we securely delete or anonymize it.

Limitations

While we strive to use commercially acceptable means to protect your data, no method of electronic storage or transmission over the internet is entirely secure. We cannot guarantee absolute security, but we work continuously to maintain and improve our security practices.

Changes to Our Data Security Practices

We may update our Data Security practices as technology advances and our business evolves. We will post any changes to this page with an updated effective date and encourage you to review this policy periodically.

Local925 is committed to protecting the privacy of children. Our website, products, and services are not intended for use by children under the age of 13, and we do not knowingly collect personal information from children.

No Collection of Children’s Personal Information

We do not knowingly solicit or collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

Parental Control and Consent

If a parent or guardian becomes aware that their child has provided us with personal information without their consent, they should contact us immediately. We will work with the parent or guardian to delete the child’s information and respect their privacy.

Compliance with COPPA

We comply with the Children’s Online Privacy Protection Act (COPPA), which requires us to take special precautions to protect children’s privacy and safety online. COPPA restricts the collection of information from children under 13 and requires parental consent before such information can be collected or shared.

Local925 is committed to retaining your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and enforce our agreements. This section describes how we manage and retain your data.

Retention Periods

We retain your personal information based on the following criteria:

Account Information                 We retain your account information as long as your account is active and for a period after account                                                           closure, as required to comply with legal obligations, resolve disputes, or enforce our agreements.

Order and Transaction Data    Order history, transaction records, and payment information are retained as long as necessary for                                                               financial reporting, tax obligations, and audit purposes.

Customer Support Records      We retain correspondence and support records to assist with ongoing customer service needs and                                                             improve our services.

Marketing Data                          If you have opted into receiving marketing communications, we retain your information for as long as                                                         you continue to express interest in our products and services.

Legal Compliance

We may retain certain data for longer periods when required by law or regulation, such as tax, legal reporting, or auditing requirements. For example, we may retain payment transaction records to meet financial compliance standards.

Data Minimization and Disposal

We strive to collect only the minimum amount of personal information necessary and to keep data only as long as needed. When personal data is no longer required, we securely delete, de-identify, or anonymize it to protect your privacy.

User Control

You have the right to request the deletion of your personal data at any time, subject to certain exceptions, such as if we need the information to fulfill our legal obligations. To make a deletion request, please contact us using the information provided below.

Updates to Retention Practices

We may occasionally update our data retention practices as laws and business needs evolve. Changes will be posted in this policy section with an updated effective date.

At Local925, we may update our Privacy Policy periodically to reflect changes in our practices, legal requirements, or other factors. This section outlines how we handle updates and notify users of any changes to our Privacy Policy.

Notification of Changes

When we make significant changes to our Privacy Policy, we will provide notice to our users in one or more of the following ways:

Website Posting                The updated policy will be posted on this page, along with the revised date to indicate when the changes                                                   take effect.

Direct Notification            We may send notifications via email or other communication channels if the changes significantly impact                                                your rights or how we handle your personal information.

Reviewing the Policy

We encourage you to review our Privacy Policy periodically to stay informed about how we protect and use your information. Your continued use of Local925 services after any updates constitute acceptance of the new terms.

Effective Date

Each time we update our Privacy Policy, we will indicate the effective date at the top of the policy. This date reflects when the updated practices come into effect.